Wholesale policy
Wholesale Policy
At Ella London Wholesale, we aim to offer a convenient shopping experience with a wide range of products across Furniture, Beauty, Electronics & Gadgets, Home & Kitchen, Clothing & Fashion, and Toys, Kids & Sports.
This Wholesale Policy explains the terms that may apply to wholesale enquiries and bulk orders placed with us.
1. Wholesale Enquiries
Customers interested in purchasing products in bulk may contact us through our Contact Us page.
Please include the products you are interested in, the quantities required and your contact details. Our team will review your enquiry and provide further information where available.
2. Wholesale Pricing
Wholesale prices, where available, may depend on the product, order quantity, stock availability and other order requirements.
Any applicable wholesale price or discount must be confirmed by us before the order is placed. Standard website prices may differ from prices offered for approved bulk orders.
3. Minimum Order Quantities
Minimum order quantities may vary depending on the product and the terms agreed for a particular order.
Please contact us before placing a bulk order to confirm any applicable minimum quantities.
4. Order Confirmation
Wholesale orders are subject to product availability and confirmation of the agreed pricing, quantities and delivery arrangements.
An order will be treated as accepted once we have confirmed it in accordance with the agreed ordering process.
5. Payment Terms
Payment terms will be confirmed before a wholesale order is finalised.
Unless we agree otherwise in writing, payment must be completed using the payment method and terms confirmed for the order.
6. Shipping and Delivery
Shipping costs and estimated delivery times may vary depending on the products, order size and delivery destination.
Delivery arrangements will be confirmed when the wholesale order is discussed. Please refer to our Shipping Policy for further information about general shipping arrangements.
7. Returns, Refunds and Damaged Goods
Wholesale orders may have specific return arrangements depending on the order and applicable law.
If products arrive damaged, faulty or incorrect, please contact us as soon as possible with the order details and supporting photographs where available.
Nothing in this policy limits any statutory rights or obligations that apply under relevant consumer or business law.
8. Stock Availability
All wholesale orders are subject to stock availability. We will inform customers if a requested product or quantity is unavailable and discuss any appropriate alternatives where possible.
9. Changes to This Policy
We may update this Wholesale Policy from time to time. The latest version will be published on this page.
Any specific terms agreed for an individual wholesale order will apply to that order to the extent permitted by law.
10. Contact Us
For wholesale enquiries, bulk pricing or further information, please contact us through the Contact Us page on our website.
Please include the product name, required quantity and delivery location so we can better understand your enquiry.
Ella London Wholesale — Quality Products, Great Value, Customer First.